top of page

Contact Us

 

Thank you for your interest in our products. We value your feedback and inquiries. Please feel free to reach out to us using the following contact details:

Address: MPSTME, Bhakti Vedant Marg,
Opp. Cooper Hospital,
Navpada, Suvarna Nagar,
Vile Parle West,
Mumbai, Maharashtra 400056
India

Email: projectshilpkaar@gmail.com

Contact Number: 9619232970

Our customer service team is available to assist you with any questions or concerns you may have. We strive to respond to all inquiries within 24-48 hours.

Terms and Conditions

Welcome to Shilpkaar. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Shilpkaar's relationship with you in relation to this website.

  • Use of the Site: You agree to use the site for lawful purposes only.

  • Product Descriptions: We strive to ensure that our product descriptions are accurate, but we do not warrant that the descriptions or other content are error-free.

  • Pricing: All prices are listed in Indian Rupees (INR). We reserve the right to change prices at any time.

  • Intellectual Property: All content on this site, including text, graphics, logos, images, and software, is the property of Shilpkaar.

  • Governing Law: These terms and conditions are governed by the laws of India.

Privacy Policy

At Shilpkaar, we respect and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

  • Information Collection: We collect information from you when you register on our site, place an order, or subscribe to our newsletter.

  • Use of Information: The information we collect from you may be used to personalize your experience, improve our website, and process transactions.

  • Protection of Information: We implement a variety of security measures to maintain the safety of your personal information.

  • Disclosure to Third Parties: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except to trusted partners who assist us in operating our website, conducting our business, or servicing you.

  • Cookies: Our site uses cookies to enhance your experience.

Refund Policy

At Shilpkaar, we are committed to ensuring your satisfaction with our products. Please review our refund policy:

  • Returns: If you receive a damaged product, you may return it within 5 days of receipt. We do not offer refunds, but we will provide a replacement product if available.

  • Processing Time: Once we receive your returned item, we will inspect it and notify you of the status of your replacement. The processing time for replacements is typically 5-7 business days.

For any issues or further assistance, please contact us at projectshilpkaar@gmail.com.

Shipping Policy

We are pleased to offer free shipping on all orders throughout India. Please review our shipping policy below:

  • Shipping Costs: All shipping costs within India are borne by us.

  • Delivery Time: Our standard delivery timeline is as follows:

    • Minimum Delivery Time: 10 days

    • Maximum Delivery Time:14 days

  • Order Tracking: Once your order has been shipped, you will receive a tracking number via email.

We strive to ensure that your orders are delivered promptly and in excellent condition. For any shipping-related inquiries, please contact us at projectshilpkaar@gmail.com.

bottom of page